# Terms Of Service
LoadPartner Inc. ("LoadPartner", “we”, “us” or “our”) agrees to furnish services to the Subscriber (the “Subscriber”, “you” or “your”), subject to the following Terms of Service. Use of LoadPartner's service constitutes acceptance and agreement to LoadPartner's Terms of Service.
LoadPartner reserves the right to modify the Terms of Service without notice.
### Use of Services
You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of the United States or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify LoadPartner of any unauthorized use of your account or any other breach of security. LoadPartner will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.
### Acceptable Conduct
You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using LoadPartner. You will not engage in any activity that interferes with or disrupts LoadPartner's services or networks connected to LoadPartner.
### Prohibited Usage
You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that LoadPartner will impose fees; and/or pursue civil remedies without providing advance notice.
Misuse of System Resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, AI input and usage, or disk IO.
Access to Other Computers or Networks without Authorization: Attempting unauthorized and/or illegal access of computers, networks and/or accounts not belonging to party seeking access. Any act which interferes with the services of another user or network. Any act relating to the circumvention of security measures.
LoadPartner and the services it provides may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. LoadPartner's services may not be used to facilitate infringement of these laws in any way.
Other Activities viewed as Illegal or Harmful: Engaging in illegal activities or engaging in activities harmful to the operations of LoadPartner or LoadPartner's customers.
Providing False Data on any Contract or Application: including fraudulent use of credit card numbers.
### Invoicing And Payment
You agree that LoadPartner shall be permitted to charge your credit card on a monthly, annual, or other agreed upon basis in advance of providing services. Payment is due upon invoicing. Service may be interrupted on accounts that reach 5 days past due. Accounts that are not collectable by LoadPartner may be turned over to an outside collection agency for collection.
Subscriber is aware that LoadPartner may prospectively change the specified rates and charges from time to time.
LoadPartner is not responsible for any additional bank fees, interest charges, finance charges, over draft charges, or other fees resulting from charges billed by LoadPartner. Currency exchange settlements will be based on agreements between you and the provider of your credit card. Pro-rated credits will not be issued for unused services when customer retains any active service.
### Support Boundaries
LoadPartner provides technical support to our subscribers via our e-mail support system. The following are our guidelines when providing support: LoadPartner provides support related to your LoadPartner account functioning. LoadPartner does not offer technical support for customer configuration issues, logistics services, or any other such issue. LoadPartner does not provide technical support to your customers.
### Account Cancellation Or Suspension
LoadPartner reserves the right to suspend network access to any customer if, in the judgment of the LoadPartner network administrators, the customer's account is the source or target of a violation of any of the other terms of service or for any other reason which LoadPartner chooses. LoadPartner will use reasonable care in notifying the Customer and in resolving the problem in a method resulting in the least amount of service interference. LoadPartner reserves the right to terminate service without notice for continued and repeated violations of the terms of service. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.
If at any time it becomes necessary for LoadPartner to cancel a customer's service without cause, LoadPartner will provide 10 days advance notice.
You may cancel the service at any time by using the "Cancel Subscription" link located on the "Billing" section of the LoadPartner web application. Cancellation of service does not relieve Subscriber of responsibility for the payment of all accrued charges.
### Disclosure To Law Enforcement
The Terms of Service specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that LoadPartner may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any court who sends us a valid Court Order, without further consent or notification to the Subscriber. In addition, LoadPartner shall have the right to terminate all service set forth in this Agreement.
### Artificial Intelligence and Large Language Models Use
In utilizing our services, you acknowledge and agree that we employ Artificial Intelligence (AI) and Large Language Models (LLMs) to deliver various features and enhancements. These technologies are designed to interpret and generate text-based responses based on the input they receive. While we strive for accuracy and relevance, we cannot guarantee the reliability, completeness, or appropriateness of any information or data generated by AI and LLMs. You agree to use such AI-generated content at your own risk and discretion. We expressly disclaim any liability for errors, inaccuracies, or the misuse of information provided by AI and LLMs within our service. Furthermore, you commit not to use AI and LLM-generated content for any unlawful purposes or in a manner that could harm individuals, entities, or public safety. We reserve the right to monitor and restrict access to our AI and LLM features to ensure compliance with this agreement and applicable laws.
### SMS Communications
By providing your mobile phone number and opting into SMS communications, you expressly consent to receive non-marketing and marketing text messages from LoadPartner, including but not limited to updates, alerts, and information (collectively, "SMS Messages") at the phone number provided. SMS Messages may be sent using an automatic telephone dialing system or other technology. Message frequency varies.
You may opt out of receiving SMS Messages at any time by texting "STOP". After sending "STOP," you will receive one additional message confirming your request. For assistance, texting a reply "HELP" or contact customer support at info@loadpartner.io.
You acknowledge that message and data rates may apply from your mobile carrier for any SMS Messages sent or received. LoadPartner is not responsible for any charges from a person's service provider that may result from us providing this service.
LoadPartner reserves the right to modify these terms and conditions or terminate the SMS service at any time without prior notice. Your continued participation in the SMS service following such modifications constitutes your acceptance of those changes.
### Warranty Disclaimer
We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding: which Subscribers gain access to the Services; what Content you access via the Services; or how you may interpret or use the Content.
You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.
### Limitation Of Liability
IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, DATA THEFT, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF FEES PAID TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS ONE MONTH PERIOD, EVEN IF LoadPartner HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. SUBSCRIBER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT LoadPartner WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. SUBSCRIBER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST LoadPartner ARISING OUT OF SUBSCRIBER'S PURCHASE OR USE OF THE SERVICES, OR ANY CONDUCT OF LoadPartner’S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SERVICES.
### Indemnity
LoadPartner wishes to emphasize that in agreeing to the LoadPartner Terms of Service, customer indemnifies LoadPartner for any violation of the Terms of Service that results in loss to LoadPartner or the bringing of any claim against LoadPartner by any third-party. This means that if LoadPartner is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against LoadPartner, plus all costs and reasonable attorney's fees.
### Notice
You agree that LoadPartner may provide you with notices, including those regarding changes to the Terms of Service, by email, regular mail, or postings on LoadPartner services.
### Entire Agreement
The Terms of Service (including any policies, guidelines or amendments that may be presented to you from time to time) constitute the entire agreement between you and LoadPartner and govern your use of LoadPartner services, superceding any prior agreements between you and LoadPartner for the use of LoadPartner services.
### Choice Of Law And Forum
The Terms of Service and the relationship between you and LoadPartner shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions. You and LoadPartner agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Hamilton, Ohio.
### Waiver And Severability Of Terms
The failure of LoadPartner to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the party's intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.
### Statute Of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of LoadPartner services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.