LoadPartner

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Why are you still picking up the phone?

80% of loads on the road are "tracking" via ELD or app, but you're still picking up the phone for ETAs, temp checks on reefers, and spending time making sure the driver is tracking. Let our intelligent platform handle this outreach automatically for you!

Automate driver check calls with ease.

Lasso is the next generation of track & trace, delivering a higher cost efficiency than your own operations teams with even more precision, automation, and resiliency.

ROI

💰 Reduces initial driver outreach by 95%
💰 Reduces an average 8 interactions per load
💰 Saves team members an average of 15 minutes per load

Features

✓ AI Phone Calls - we make the calls so you don't have to and then update your TMS with the results and/or escalate to your team.
✓ SMS + MMS - we have < 1% opt-out rate on our driver text communications.
✓ Location Links - precisely identify the driver without an app.
✓ Team-level scoping - Lasso is built for teams so they can run freight according to their own workflows.
✓ Scheduled outreach - make your check calls based on location, time, or load milestones.
✓ Single Sign On (SSO) - secure access for your whole organization.
✓ SMS/MMS auto responses - let our intelligence handle routine replies to the driver.
✓ Smart freight settings - setup your escalation contacts, alerting thresholds, and check call preferences.
✓ Load escalations - we escalate to your team members when our intelligence sees a problem.
✓ Language translation - (coming soon) speak the driver in their native language and have it translated back to English.

FAQs

What are good use cases for Lasso?

- Reducing your cost per load by automating outreach.
- Adding check call coverage when you don't have the capacity.
- Giving your team the ability to handle more loads per rep by focusing on problematic loads.

How is Lasso different from Dart?

Lasso offers a managed and automated way to communicate with drivers. Some key differences from Dart are that it uses AI agents to automatically reply to drivers, escalate issues to your team, and know when to update your TMS. It also comes with check call templates, so you can auto-apply a standard way of making check calls to all of the loads imported from your TMS.

Dart offers a lightweight, workflow agnostic communications layer to your application and/or team. You define when you want messages or calls sent and what kind of data you'd like collected and sent back to you. It is a pure communications platform.

What does the workflow and onboarding look like?

Lasso is very robust in terms of capabilities, so we will personally onboard your team members and make sure their freight settings are tuned to their liking. A typical onboarding covers aspects of freight settings (like check call templates), TMS integrations, load automations, and team setups.

From there, the typical workflow starts with a load being imported into LoadPartner. The check call template is automatically applied to the load (for example, reefer check calls might have "Ask for temperature"), and LoadPartner will make those calls and escalate exceptions to you - no intervention needed!